Me & My Job – meet the PHA UK’s Helen Crabtree

Helen Crabtree is Senior Office Administrator at the PHA UK, based at our Resource Centre in Sheffield. A key part of the small office team, Helen is often the first person you will speak to when you contact the charity.


How long have you been working for PHA UK?

Five years now. I started as a receptionist and my job role has changed massively since then. Previous to this I worked within social services (both adult and children).


What does your job with PHA UK involve?  

 I cover all day-to-day aspects of admin work. I deal with new memberships, fundraising, and managing all incoming emails and telephone calls, as well as banking and so on. My job is different every day.


What is the first thing you do when you get to work?

 I turn my computer and printer on, make a coffee and go through all the office emails.


What’s on your desk?

 My desk is sometimes untidy –  although I know where everything is! It’s full of paperwork, often an empty coffee cup, and every stationary item you can think of.


What do you enjoy most about your job?

I love our office and the way I manage my own work load, and the fact I can bring my golden retriever Bella to work. I enjoy speaking to members and learning about their lives. I like being involved with fundraising from the start right to the very end. I try and stay in contact with our fundraisers and follow their journey along the way.


What do you like to do outside of work?

I like spending time with my family. My daughter is 12 and my son is nine and we love holidays abroad and walking our dog. I enjoy socialising with friends, either going to the pub or going to see a show, and  I’m also quite partial to a glass of wine whilst watching Game of Thrones or Love Island.


What’s the biggest thing you’ve learned about PH since working for the PHA UK?

 I’ve learnt it affects everyone differently, both physically and emotionally. No two people are the same. You can still have a good quality of life with the right mind-set and adjustments


Tea or coffee?

 Coffee.  Always black, with no sugar!



Last medically reviewed: April, 2018 • April, 2021