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Emotional support via our Listening Line

We all need a listening ear, and our Listening Line support service gives you dedicated time with a PH professional to talk through any worries or concerns you have relating to your emotional or mental wellbeing.

This free, confidential support service is available to all PHA UK members and their family and friends.

This is not a counselling or therapy service, but a chance to offload your worries, or talk through any concerns that are troubling you. Perhaps you want to discuss something without worrying your family? Or you feel you have no-one to talk to? Sometimes simply talking things through with someone completely impartial can take a weight off your shoulders or help you work things out in your mind.

Weekly appointments last for 45 minutes and are available in blocks of six. You can use the time to talk through anything that is troubling you and we can also signpost you to further support, for example via your local NHS mental health services, if required.

Please note this service is not intended to replace clinical advice from your specialist centre team.

Book an appointment or make an enquiry

Please complete the form below and we will contact you to arrange a call at a time to suit you

Got any questions about the service? Email listeningline@phauk.org or call 01709 761450

The Listening Line is manned by Paul Sephton, a PHA UK team member and former specialist PH nurse. Paul has worked in the field of PH for 15 years and is a skilled and patient listener, with many years of experience of helping people with their worries.

Paul is not a trained counsellor, so these sessions do not replace specialist mental health support. However, Paul has already helped many members in this way and the positive feedback has prompted us to formalise the support service and promote it to all.

CONFIDENTIALITY: Nothing discussed during the calls will be shared without the express permission of the service user. The only exception is where we may have concerns about someone’s safety.