It is important to let your energy provider know that you or someone you live with has pulmonary hypertension. Suppliers should provide extra support to those classed as vulnerable, and making sure you are on the Priority Services Register is the first step.
Government support for energy bills over the winter
If you live in England, Scotland or Wales, the Government’s Energy Bills Support Scheme means you should already be receiving a £400 discount on your energy bills. All households with a domestic electricity connection in these countries are eligible.
The discount will automatically be applied to your bills, and the £400 will be spread over the 6 months between October 2022 to March 2023.
IMPORTANT: The discount is automatic so if you are asked for your bank details, it is likely to be a scam.
How to save money on your gas and electricity
Citizens Advice have this list of simple ways to spend less on energy bills – which doesn’t include turning your heating off!
Utility Warehouse project helps customers who may be experiencing or at risk of fuel poverty or are in financial hardship. Advisers and caseworkers provide holistic debt advice, including income maximisation, budgeting, benefit eligibility, and energy efficiency. They can advise on eligibility and support with applications for a one-off payment of £150 (financial assistance scheme) or debt write-off through the Utility Warehouse Customer Support Scheme. To apply for support, call Utility Warehouse on 0333 777 0777.
If your supplier isn’t listed, it’s a good idea to contact them directly to see what extra support they can give you.
Citizens Advice provide information regarding energy costs and support available.
The WaterSure scheme allows certain water users to have their bills capped, if on a water meter and someone in the home has a medical condition which requires a significant use of water.
If you can’t afford to top up your prepayment meter, you can ask your local council or food bank for a fuel voucher and they may be able to provide one. This is a code given to you in a letter or in a text message or email, which you can use at a PayPoint shop, Payzone shop or Post Office to add credit to your gas card or electricity key.
Support for energy bills in Scotland, Wales and Northern Ireland
Nest offers a range of free, impartial advice and, if you are eligible, a package of free home energy efficiency improvements such as a new boiler, central heating, insulation.
Wales fuel support scheme: A £200 one-off payment from the Winter Fuel Support Scheme to help pay winter fuel bills. This includes if you don’t use gas or electricity for heating. The scheme will be open to households in receipt of one of the qualifying benefits at any time between 1 September 2022 and 31 January 2023.