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Managing energy bills

It is important to let your energy provider know that you or someone you live with has pulmonary hypertension. Suppliers should provide extra support to those classed as vulnerable, and making sure you are on the Priority Services Register is the first step.

Government support for energy bills over the winter

If you live in England, Scotland or Wales, the Government’s Energy Bills Support Scheme means you should already be receiving a £400 discount on your energy bills. All households with a domestic electricity connection in these countries are eligible.

The discount will automatically be applied to your bills, and the £400 will be spread over the 6 months between October 2022 to March 2023.

IMPORTANT: The discount is automatic so if you are asked for your bank details, it is likely to be a scam.

How to save money on your gas and electricity

Citizens Advice have this list of simple ways to spend less on energy bills – which doesn’t include turning your heating off!

These helpful energy-saving tips from the BBC are designed to keep your bills lower.

How to get help if you can’t afford your energy bills

If you’re struggling pay, or think you may struggle soon, please speak to your energy supplier as soon as possible. Ofgem has this information on getting help.  

Energy suppliers who offer grants to their customers

With thanks to the CF Trust for the following information on this page

If your supplier isn’t listed, it’s a good idea to contact them directly to see what extra support they can give you.

British Gas Energy Trust

The British Gas Energy Trust will consider applications for grants from anyone, regardless of your energy supplier.

Other support available

  • Disability charity Scope offer free energy and water advice to disabled people, helping them to manage their energy and water needs.
  • Citizens Advice provide information regarding energy costs and support available.
  • The WaterSure scheme allows certain water users to have their bills capped, if on a water meter and someone in the home has a medical condition which requires a significant use of water.
  • If you can’t afford to top up your prepayment meter, you can ask your local council or food bank for a fuel voucher and they may be able to provide one. This is a code given to you in a letter or in a text message or email, which you can use at a PayPoint shop, Payzone shop or Post Office to add credit to your gas card or electricity key.

 Support for energy bills in Scotland, Wales and Northern Ireland

Wales

  • Nest offers a range of free, impartial advice and, if you are eligible, a package of free home energy efficiency improvements such as a new boiler, central heating, insulation.
  • In Wales, the Discretionary Assistance Fund (DAF) provides grants to help with essential costs after an emergency or help you or someone you care for live independently.
  • Wales fuel support scheme: A £200 one-off payment from the Winter Fuel Support Scheme to help pay winter fuel bills. This includes if you don’t use gas or electricity for heating. The scheme will be open to households in receipt of one of the qualifying benefits at any time between 1 September 2022 and 31 January 2023.

Scotland

Northern Ireland

  • In Northern Ireland, the Finance Support Service supports people in need of short-term financial assistance through the Discretionary Support scheme.